Privacy Policy

At SHOPWHEELXPRESS, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or place an order.

Information We Collect

  • Personal information you provide, such as your name, email, shipping address, billing address, and phone number when you place an order or create an account.
  • Payment information, processed securely through trusted third-party providers (we do not store your full payment details).
  • Anonymous browsing data (such as pages visited and time on site) used for analytics and improving site performance.

How We Use Your Information

  • To process and fulfill orders.
  • To send order confirmations, shipping updates, or promotional offers (if you opt in).
  • To improve our website, products, and customer experience.
  • To respond to inquiries and provide customer support.

SMS Communications

By providing your phone number at checkout or elsewhere on our site, you consent to receive transactional text messages from SHOPWHEELXPRESS regarding your order and delivery updates.

  • Message frequency varies depending on order activity.
  • Standard message and data rates may apply.
  • You may reply STOP at any time to unsubscribe or HELP for assistance.
  • Privacy Protection: SMS opt-in data and consent information are used solely for communicating with you about your orders or marketing (if opted-in). We do not sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties as strictly needed to complete your business, including:

  • Payment processors (e.g., PayPal and Snap Finance).
  • Shipping carriers (e.g., FedEx, UPS, Freight LTL carriers).
  • Fraud prevention and security services.

Third-Party Services

Our store operates on platforms and services such as Shopify. These providers may collect and use your data according to their own privacy policies to facilitate your transaction.

Security

We use industry-standard security measures, including encryption, to protect your personal data. While no system is 100% secure, we take reasonable steps to safeguard your information.

Cookies & Analytics

Our website uses cookies to improve functionality, personalize content, and analyze site traffic. You can manage or disable cookies in your browser settings, though some site features (like the Shopping Cart) may not function properly without them.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@shopwheelxpress.com.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted.