Shipping Policy

We currently ship only within the United States.

Processing & Shipping Times

Orders are typically processed within 1–2 business days and ship within 3–10 business days after payment is confirmed. Delivery usually occurs within this same timeframe. Once your order ships, you’ll receive a tracking number by email and/or text.

Shipping Carriers

We ship using FedEx, UPS, freight carriers, and others, depending on the size and weight of your order.

Tracking Your Order

Tracking information is sent to your email (and sometimes by text) once your order ships. You can also reach out via email at info@shopwheelxpress.com anytime for status updates.

Shipping Costs

Shipping is free on most orders.

Delivery Issues

If tracking shows delivered but you have not received your package, please contact the carrier directly first. If the issue is not resolved, email us at info@shopwheelxpress.com so we can assist further.

Damaged Shipments

Inspect all deliveries immediately. If anything arrives damaged, please take photos and include all relevant information, then contact us within 24 hours of delivery so we can resolve the issue.

Risk of Loss

Once your order is handed to the carrier, responsibility for loss or damage transfers to you.